Shipping
Soft blocks that must not arrive warped
Carving rubber takes a permanent bend if it travels rolled or under weight. Everything here ships flat, boarded and never at the bottom of a carton.
1 business day
Picked, checked and boxed at our Lucknow, Uttar Pradesh workspace.
2-7 business days
2-4 days to a metro, 4-7 days to the rest of India.
3–8 business days
Counting our packing time, start to finish.
Dispatch and handling
Anything confirmed before 3:00 PM IST on a working day joins that evening’s pickup; anything after it is packed the next working morning. We dispatch Monday to Saturday and do not ship on Sundays or public holidays.
Carving blocks ship flat between two boards so nothing can put a curve in them, and gouges travel with their blades guarded and separate from the block — a loose blade in a carton is how a soft block arrives already scored. Inks go in a sealed bag away from the paper.
What shipping costs
Delivery is free on orders of ₹1,499 and above. Below that threshold a flat ₹59 is added at checkout, anywhere in India — we do not charge more for a distant PIN, and we do not quietly fold the courier fee into the product price.
Cash on Delivery is available across most of the country. A handful of remote PINs sit outside our couriers’ COD network and very high-value baskets may be prepaid-only; in both cases the checkout tells you before you place the order, not after.
Couriers and tracking
We ship with Delhivery and DTDC. Which one carries your parcel depends on the destination PIN, not on what you paid.
A tracking link goes out by email and SMS on the day we hand the parcel over. Courier scans can lag by a day, particularly over a weekend, so a link that looks frozen on Saturday is usually moving again by Monday. If it has genuinely not updated in seventy-two hours, tell us and we will chase the courier ourselves.
Addresses we cannot reach
- India only — we do not ship internationally
- street addresses only; no PO boxes, no APO or FPO addresses
- a parcel returned as undeliverable can be re-dispatched, charged at the flat rate above
Questions about a delivery go to customersupport@noveltaforum.shop, and we answer during Monday – Saturday, 10:00 AM – 6:00 PM IST. Closed on Sundays and public holidays.